Presented by Southern Cross Insurance Solutions
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This CE session, presented by Adjunct Associate Professor Dr. Susan Scott, is sponsored by FNU’s Chi Pi chapter of the Sigma Theta Tau International Honor Society of Nursing.
Today’s healthcare workforce has faced many clinical challenges. Most clinicians adjust well to the variety of demands encountered during an emotionally charged clinical event. However, emotional stress can cause the individual to experience what is now known as the ‘second victim phenomenon.’ Realizing the impact of this experience and recognizing the need for supportive interventions is critically important to help safeguard a healthy recovery. This presentation provides insights into the lived experience and interventional support that helps to ensure support strategies are readily available for members of our healthcare workforce.
1. Describe the ‘second victim’ phenomenon.
2. Recognize high-risk clinical events that could evoke a second victim response.
3. Describe a comprehensive institutional approach that offers holistic support for their healthcare workforce.
This activity is approved for 1.0 contact hour(s) of continuing education by the American Association of Nurse Practitioners®. Activity ID# 22095744. This activity was planned in accordance with AANP Accreditation Standards and Policies. This activity has been approved through October 31, 2023.
Meeting ID: 853 8075 0561
Susan D. Scott, PhD, RN, CPPS, FAAN, has practiced the art and science of nursing in various clinical settings, including Neonatal ICU, Neonatal/Pediatric critical care transport, ambulatory pediatrics, risk management, and patient safety. Sue currently works as Nurse Scientist at the University of Missouri Health Care and serves as Adjunct Associate Professor of Nursing at Sinclair School of Nursing. She has been a member of the Sigma Theta Tau’s Alpha Iota Chapter since 1984. Her clinical interest involves healthcare workforce well-being and the design of institutional support networks to address clinician support in the aftermath of emotionally challenging events. Sue’s research has defined the second victim phenomenon allowing for the design and deployment of the ‘first of its kind’ peer support network, the forYOU Team. She has published extensively in peer-reviewed journals on clinician trauma after emotionally challenging clinical events and has guided healthcare organizations in the design of formal organizational support. Dr. Scott has partnered with agencies such as the Agency for Healthcare Research and Quality, American Hospital Association, The Joint Commission, and the Institute for Healthcare Improvement to ensure comprehensive support interventions are accessible to healthcare workforce members worldwide.